Shipping & Return Policy

Shipping Policy:

Thank you for shopping with us at Zizo Galleria! We strive to ensure your order is processed and shipped promptly. Please review our shipping policy below:

  • Processing Time: Orders are typically processed within 1-2 business days from the date of purchase.
  • Shipping Time: Once processed, orders within the United States can be expected to arrive within 3-5 business days. International orders may take longer depending on the destination.
  • Shipping Providers: We primarily use USPS for our deliveries.
  • Shipping Fees: Shipping costs are calculated at checkout and depend on the destination and shipping method chosen.

Please note that we cannot guarantee delivery times as they may vary due to factors beyond our control, such as weather, carrier delays, etc.

Return Policy:

We want you to be completely satisfied with your purchase from Zizo Galleria. If for any reason you are not, we offer the following return policy:

  • Timeframe: You have 3 days from the date of delivery to initiate a return request.
  • Condition: Items must be unused, undamaged, and in their original packaging to qualify for a refund.
  • Refunds: Upon receipt and inspection of the returned item(s), we will issue a full refund excluding shipping costs.

How to Initiate a Return:

  1. Contact Us: Please reach out to our customer service team (via call or text) at 240-473-2352 or through our website (Contact Us) to initiate the return process.

  2. Return Shipping: You will be responsible for paying the return shipping costs.

Damaged or Defective Items:

In the rare event that your item arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue promptly, including arranging for a return and replacement if necessary.

Contact Us:

If you have any questions about our shipping and return policy, please feel free to contact us at:
Phone: 240-473-2352
Instagram: @zizogalleria
Website: https://zizogalleria.com/pages/contact

We're here to help!

Thank you for choosing Zizo Galleria. We appreciate your business!